There are plenty of sleep centers around town that can service the basic needs of patients. Only a few of these facilities, however, have workers with the skills needed to go above and beyond the call of duty by providing excellent customer service. Here are a few ways to find a great sleep center in Las Vegas.
Step 1: Understand the Purpose of Sleep Study
Polysomnography, also referred to as sleep study, is a test used to diagnose irregularities in sleep habits. The exam records brain waves, heart rate, breathing patterns and the amount of oxygen present in the blood to determine if a patient’s health is at risk. Sleep studies can identify irregularities that may lead to stroke and heart attack, which makes their accuracy crucial to a patient’s well-being. Patients should seek out the best physicians when undergoing polysomnography tests.
Step 2: Research and Read the Reviews
A patient should never schedule a sleep study without knowing the facts about the physician conducting the test. How has he fared with other patients who have undergone similar proceedings in past times? Are there pending cases against the physician that question his integrity when practicing medicine? How long has he held his license? These are a few questions that patients should find answers for before scheduling an appointment. Any physician who has a myriad of bad reviews should be bypassed. While one customer’s complaint may be a personal vendetta, several patients with the same objection is a red flag.
Step 3: Call the Office to Ask Questions before Scheduling a Visit
A good physician will always equip his staff with answers to common questions. It is a definite cause for concern if the medical receptionist does not know the basic procedure used when conducting a sleep study. Support staff should have enough knowledge about the procedure to answer general questions that first time patients may have.
Step 4: Schedule a Visit
Only after the support staff have proven themselves as proficient should a patient schedule an appointment for a polysomnography exam. It is best to schedule the test in the morning so that everyone, including the doctor, is energetic and ready for the study. Patients should refrain from scheduling exams near the end of the day.
Step 5: Arrive Early
It is always in the patient’s best interest to arrive at a doctor’s appointment twenty minutes early. Such is especially true for individuals visiting the office for the first time. The receptionist will likely need to establish a record for a new patient, which means filling out paperwork that can easily take ten to fifteen minutes to complete. Arriving early also gives the patient an opportunity to see how the office operates on a daily basis. Whereas chaos points to a disorganized physician who may not pay attention to the details, a tidy office is implication of a proficient doctor and great sleep center in Las Vegas.
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